1. How do I apply?

ISC will receive employment-related applications for foreign nationals from clients and check for completeness and fulfilment of the Immigration Department’s requirements. We will submit these applications to the Immigration Department for approval as well as follow-up and monitor the progress of the various applications. Subsequently, we will issue the relevant notifications to the clients.

2. What are the qualifying sectors promoted for application?

Six service-based sectors have been identified as new pillars to strengthen existing economic sectors in the region. These will support the attainment of greater long-term growth and stability for the Iskandar economy. The six targeted service-based sectors (as identified in the Comprehensive Development Plan) are as follows:

  • Creative
  • Education
  • Financial advisory and consulting
  • Healthcare
  • Logistics
  • Tourism

3. What documents do I need?

Client is required to complete the DP10 form and all the requirements and submit to ISC.

4. How long is the processing timeline?

The following table provides the Immigration Department’s timelines:

Category What type of facilitation Timing

Foreign Services-Expatriate

Malaysian Automatic Clearance System (MACS)

Employment Pass (Application of Post) 7 working days
Employment Pass (Issuance of Pass) 3 working days

Dependant Pass

I-Card (Expatriates and Dependants)

Visit Pass (Temporary Employment)

3 working days

1 working day

3 working days

Student Pass 14 working days (new)
Professional Visit Pass  3 working days
Social Visit Pass 3 working days

5. How do I get more information

You may get assistance, clarification, and further information by addressing your queries to the Head, Iskandar Service Centre (ISC) via telephone, fax, mail or e-mail at the following address:

Head, Iskandar Service Service Centre (ISC)
Iskandar Regional Development Authority
#G-01, Block 8, 
Danga Bay, Jalan Skudai,
80200 Johor Bahru,
Johor, Malaysia.

        Toll free :    1800883010
   Telephone :    +07 233 3000
                Fax :    +07 233 3001
           E-mail :    [email protected]
       Website :    www.iskandarmalaysia.com.my