Iskandar Service Centre – One Stop For Business

To assist investors in realizing their investments in Iskandar Malaysia, IRDA has set up a facilitation division called Iskandar Service Centre (ISC). There are two broad categories of services provided by ISC: Business Advisory service and Physical Development service (including land matters).

ISC provides end-to-end scope of services in assisting selected investors in obtaining various regulatory approvals, covering the whole lifecycle of the investment process. ISC acts as the principal coordinating and facilitating agent, and a bridge between the investors and various government agencies involved in issuing approvals. ISC facilitates by means of various collaborative taskforces and committees involving multiple agencies, and further enhanced by various high level decisions making avenues which IRDA is directly involved in.

ISC provides value-added services that are unique and transparent, which might not be provided by any private consultants. ISC’s facilitation results in expedited approval processing time which is crucial to investors.

ISC does not only facilitate approval processing, it also facilitates the creation, clarification or improvement of various policies related to specific types of investment. This would require constant engagement between relevant government agencies, industrial players, and subject-matter experts.

To enjoy such a service, investors may be charged with certain amount of facilitation fees. These fees are separate from the statutory processing fees imposed by the approving agencies.