ISC provides end-to-end service solutions in assisting qualified investors in obtaining various regulatory approvals, covering the whole lifecycle of the investment process. ISC acts as the principal coordinating and facilitating agent, and a bridge between the investors and various government agencies involved in issuing approvals. ISC facilitates by means of various collaborative taskforces and committees involving multiple agencies. This effort is further enhanced by the various high level decisions making bodies, which IRDA is directly involved in.

Besides facilitating approval processing, it also facilitates the creation, clarification or improvement of various policies related to specific types of investment. This would require constant engagement between relevant government agencies, industrial players, and subject-matter experts.

The following table summarizes the roles and responsibilities of the parties involved in the process of setting up till the operation of business in Iskandar Malaysia: