ISC provides end-to-end scope of services in assisting selected investors in obtaining various regulatory approvals, covering the whole lifecycle of the investment process. ISC acts as the principal coordinating and facilitating agent, and a bridge between the investors and various government agencies involved in issuing approvals. ISC facilitates by means of various collaborative taskforces and committees involving multiple agencies, and further enhanced by various high level decisions making avenues which IRDA is directly involved in.

ISC does not only facilitate approval processing, it also facilitates the creation, clarification or improvement of various policies related to specific types of investment. This would require constant engagement between relevant government agencies, industrial players, and subject-matter experts.

The following table summarizes the roles and responsibilities of the parties involved in the process of setting up till the operation of business in Iskandar Malaysia: