'Khidmat Mesra, Komuniti Selesa'
The Bus Iskandar Malaysia service is a joint initiative by the State Government of Johor, Iskandar Regional Development Authority (IRDA), Pasukan Pengangkutan Awam Iskandar Malaysia (PAIM) and various bus operators in Iskandar Malaysia.
Through this initiative, 34 buses have been introduced to plow 17 new social routes since 19th December 2009 – catering to the rakyat living and working in the emerging areas within Iskandar Malaysia as well as bringing in economic and social benefits to the surrounding population.
Equipped with GPS, CCTV and operated by selected operators, well-trained and courteous drivers, Bus Iskandar Malaysia is expected to deliver a more reliable, efficient, comfortable and safer bus services on the social routes. Emphasis on service and performance of the bus operators are conducted through constant monitoring and benchmarking against KPIs.
This initiative is part of the Bus Industry Restructuring project and a quick win that is of high impact and fast to implement.
The availability of the bus services in the identified areas is expected to bring in economic and social benefits to the surrounding population within Iskandar Malaysia.
New service regime implemented will emphasize on services and performance of the bus companies where they are monitored and measured via KPIs. The buses are equipped with GPS, CCTV, and operated by well-trained and courteous drivers.
Bus Iskandar Malaysia service is expected to deliver to a more reliable, efficient, comfortable and safer bus services on the social routes.